Come Heal and Recover
Our Mission is to provide women, who have the desire and willingness to seek recovery from drugs and alcohol, a safe, respectful, structured, and recovery supportive environment. We are committed to providing our residents with every opportunity to become active in the recovery community. We encourage our clients develop a strong foundation for their recovery; start living a life of integrity, and to become productive members of society.
The Healing House for Women offers structured & recovery supportive living for all residents who meet our criteria. Every house has structured guidelines and a live-in manager to ensure safety and accountability. Our houses are in nice neighborhoods, close proximity to 12 step meetings and multiple clubhouses, easy access to public transportation, jobs and shopping.
The Healing House for Women is owned and operated by recovering addicts who believe in the 12-step recovery process. Our vision is to help the addict seeking recovery so that they go on to live a happy and healthy lifestyle without the use of addictive substances.
This includes, but is not limited too, bars, alcohol sales. Strip clubs, casinos, phone rooms, smoke shops, commission based jobs, and grave yard shift. Clients are responsible for ensuring their personal and employment schedules, adhere to the curfew policy, house meeting schedule, and their personal treatment plan with outside providers. NO JOBS BEFORE 5:00 AM and after curfew. Clients must provide their updated work schedule to House Manger.
Is mandatory for all clients in this program. Daily chores must be completed by 10:00 PM, manager inspection, and those chores delegated weekly or monthly are to be performed in the allotted timeframes. Continued and/or consistent noncompliance with this policy will lead to immediate discharge from the premises. Any chore assigned to a client is the assigned client’s sole responsibility and it is not permitted to pay another member to perform duties.
allowed to ask any client at any time to count their medication in front of staff if staff is suspicious of abuse. Take precaution when handling doctor prescribed medication. If a client is taking prescription medication for a medical condition or illness, it is that client’s responsibility to be accountable for those medications, to store them in a concealed manner and not leave the bottles or pills out in plain view.
attending appointments for any available and relevant social services, medical services, and or therapeutic services. (bus passes, food stamps, self-care, counseling etc.).
VIOLATIONS OF THESE RULES AND GUIDELINES MAY RESULT IN LOSS OF PRIVILEGES OR EXPULSION FROM THE PROGRAM.
OUR GUIDELINES AND POLICIES ARE STRUCTURED TO PROMOTE SAFETY AND ACCOUNTABILITY. CLIENTS ARE EXPECTED TO CONDUCT THEMSELVES IN A MANNER THAT IS IN ACCORDANCE ANW MISSION STATEMENT. FINES MUST BE PAID PROMPTLY (WITHIN 24 HOURS) OR ADDITIONAL CONSEQUENCES MAY BE ADMINISTERED.
I will go to 12 step meetings. I will get a sponsor. I will get a home group. I will work all 12 steps. I will get phone numbers from other recovering addicts and build a support group.
____ I will remain abstinent from all mood and mind altering substances and am willing to take a drug test at anytime.
____ I will abide by my curfew.
______ I will pay my rent.
____ I will get a Job that is conducive to recovery.
____ I will not contact any old people who are negative towards my recovery or are using drugs/alcohol.
____ I will maintain boundaries with any unhealthy people in my life and put recovery first.
____ I will complete an aftercare program and all that they require from me, if applicable.
____ I will participate in any alumni and/or recovery supportive events when possible.
____ If I am struggling I will reach out o my support and share in a meeting.
____ I will commit to a minimum of 90 days at A New Way Sober Living House.
____ I will not move out of A New Way Sober Living without a recovery supportive plan that I have discussed with my support group.
____ I will attend all out necessary outside appointments that are conducive to my recovery and assist me with becoming a healthy productive member of society.
____ If applicable I will take my medication as prescribed and assist further care from the appropriate providers.
Behaving in any of the following ways will without exception result in the immediate termination of residency at The Healing House for Women.
To fulfill the A The Healing House for Women Good Neighbor Policy, it is imperative that every client and employee is considerate to our neighbors. Any personal conduct that negatively affects our relationships with neighbors and the surrounding community will not be tolerated.
If at anytime an issue arises between a resident of The Healing House for Women and a neighbor, the neighbor is to be given the contact information of the house manager.
Residents will only park in designated A The Healing House for Women parking areas. Residents must never block neighbor’s driveways, garbage cans or mailboxes.
REPEATED INFRACTIONS MAY LEAD TO IMMEDIATE DISCHAARGE.
Residents will only smoke in designated areas and will not throw cigarettes in neighbor’s yards. Residents will not loiter on neighbor’s property. Residents will be respectful and keep noise at minimum.
submitting a maintenance request form to staff on site in order to be addressed as soon
as possible. This includes appliances, doors, windows, cable, etc.
not allowed. (Holes in walls, interior decorating, altering entertainment and/or communication devices, disabling smoke alarms etc.)
THE CONSEQUENCE FOR SUCH BEHAVIOR COULD BE ANY REPAIR/REPLACEMENT COSTS AND/OR DISMISSAL FROM THE PROGRAM AND FORFEITURE OF PREPAID FEES.
MAINTENANCE REQUEST FORM
NAME : __________________________________________________ DATE : ___________________
YOUR REQUEST : _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
TO BE FILLED OUT BY CRRA
TIME AND DATE ISSUE WAS FIXED ________________________________________________________________________________________________________________________________________________________________________________________________________________________
The Healing House for Women clients and employees are expected to maintain a high level of personal integrity. To ensure an atmosphere of trust, clients and employees are encouraged to practice honesty with each other.
All clients and employees must take every precaution to prevent the intentional or unintentional disclosure of confidential information to any unauthorized person or outside entity.
Once the screening process for a new intake into The Healing House for Women residence is complete, a copy of the necessary contact information remains with the Housing Manger. All personal information disclosed in the application form and information release form is immediately given to the managing member. The managing member creates a file for the new client and that file is then places in a secured filing cabinet where it is kept for a period of 90 days following the client’s discharge from the program; at which time the information is shredded.
All residents should feel safe to report any grievance between themselves and another resident or staff without fear of reprisals.
Policies are to be enforced in a fair and equal manner.
Grievance Forms are located in the common area. Fill out grievance form and submit to Housing Manger to be addressed if you prefer confidentiality. Grievance forms are located in the common area.
A forum for discussing grievances or house issues will be provided at every weekly accountability meeting.
Intimidation or unfair policy enforcement will NOT be tolerated.
It is your right to contact FARR with any grievances.
FARR Contact Information
123 NW 13th Street
Boca Raton, FL 33432
FARR GRIEVANCE POLICY
It is the policy of The Florida Association of Recovery Residences (FARR) to ensure Certified Residences and stakeholders grievances are handled respectfully, appropriately, and professionally.
The Formal Grievance Procedure should be used to resolve interpersonal conflict between individuals and to report issues with existing FARR policy that a Certified Residence believes should be examined prior to the next scheduled annual policy review meeting.
The Formal Grievance Procedure should not be used for retribution or personal/agency gain.
The Formal Grievance Procedure includes but is not limited to the investigation, validation, and recommendation of the Ethics Committee as to the standing of the Certified Residence and sanctions and/or disqualification of their certification to the FARR Board, when necessary.
Formal Grievance Procedure
Confidentiality of Proceedings
Oversight and Conflict of Interest
The Formal Grievance Process
It’s important to follow the grievance or complaint procedures carefully and to document all pertinent facts, dates and information when filing a report or claim.
Step 1: Filing
A Formal Grievance should be filed within 30 days of when the complaint became aware or suspected the violation of ethics or standards. The Formal Grievance should be documented on the FARR Formal Grievance Form; Verbal grievances will not be acted upon.
Step 2: Submission
The FARR Formal Grievance Form should be submitted to the Executive Director of FARR, or if a perceived conflict exists, to the Chairman of the FARR Ethics Committee;
Step 3: Notification of Receipt
Grievant should be notified by email or telephone within 3 business days of the Executive Director’s receipt of the grievance. The Executive Director of FARR forwards a copy of the Grievance to the Chairman of the FARR Ethics Committee for review and discussion;
Step 4: Investigation
Within 30 days of receipt of the written compliant, the FARR Ethics Committee will complete an objective investigation of the matter and record the findings in writing;
An extension of no more than 30 days may be granted for investigations that take longer than the initial 30-day timeframe. No member of the Ethics Committee or Executive Committee shall intentionally try to stall, prolong, or delay proceedings. The
complainant /grievant and / or respondent may be requested to appear separately in front of the Ethics Committee. Written notice of the time and date will be sent to the grievant at least 10 days prior to the hearing.
Step 5: Presentation to the Board
FARR Ethics Committee presents to the FARR Executive Committee at the next scheduled meeting. The presentation shall include the compliant / grievance; investigation summary including an objective account of everything that transpired to
result in the grievance and as well as anything that have occurred as a result of the grievance, and the recommended action to be taken;
Step 6: Board Decision / Recommendations
FARR Board of Directors will discuss and make a formal recommendation for vote at the next general meeting. A report of the findings, voting results, and corrective actions to be taken will be provided to the grievant via email within 14 business days after the general meeting. The proceedings will be recorded in general meeting minutes to keep official record.
HH Grievance Form
NAME : __________________________________________________ DATE/TIME: ___________________
Detailed description of grievance including names of other persons involved
Supervisore is to fill out the following information:
SUPERVISOR NAME : __________________________________________________
DATE/TIME RESOLVED: ___________________
Detailed description of solution to grievance and how it was resolved.
If a resident is being discharged for violations of POLICIES AND GUIDELINES, then the client fMust leave the premises immediately. We as staff have the right to discharge anyone we see fit if they are a negative contribution to the community.
MOVE OUT/DISHCARGE NOTICE FORM
NAME : __________________________________________________
MOVE OUT DATE: ___________________
DISCHRGE AND RELAPSE PREVENTION PLANS: