Come Heal and Recover
Come Heal and Recover
The Healing House residents and employees are expected to maintain a high level of personal integrity. To ensure an atmosphere of trust, residents and employees are encouraged to practice honesty with each other. All residents and employees must take every precaution to prevent the intentional or unintentional disclosure of confidential information to any unauthorized person or outside entity. Once the screening process for a new intake into The Healing House residence is complete, a copy of the necessary contact information remains with the Housing Manger. All personal information disclosed in the application form and information release form is immediately given to the managing member. The managing member creates a file for the new client and that file is then places in a secured filing cabinet where it is kept for a period of 90 days following the client’s discharge from the program; at which time the information is shredded. Confidential information is only shared with a third party if residents’ consent by signing a release of information form. Residents may revoke releases of information by signing the revoked portion of the release. Once ROI is revoked and documented, it takes effect immediately. You may verbally revoke your ROI; however, The Healing House Staff is allowed up to 24 hours until documented to communicate this change with all staff unless documented.
ROIs for Emergency Contacts may not be revoked. The Healing House for women is mandated to report pertinent information to appropriate agencies regarding a court order, medical emergency, child, or elderly abuse.
All resident are on 8pm curfew for their first 7 days of residency.
After 7 days of 8pm curfew, curfew increases to 9pm until employment is secured and a work schedule is provided to management.
After 1 week of compliance with 8pm curfew and employment is secured residents move to phase 2.
8pm curfew is not to punish you. It allows us to get to know each other. It shows your willingness to move through our phases. We believe in you!
Once transitioned to phase 2, all residents are on 10pm curfew Monday, Tuesday, Wednesday, Thursday, and Sunday. Curfew is 11pm on Friday and Saturday. Residents are in this phase a minimum of 30 days.
All residents are expected to get a sponsor, start working the 12 steps, get a homegroup, and get a service commitment in phase 2.
Residents must show commitment and responsibility with employment and rent payment for a minimum of 30 days.
After 30 days of residency passes are granted as long as the pass is conducive to your recovery and you have no outstanding balances with rent. 1 pass per month is granted. Exceptions for curfew and passes are made for recovery related events, conventions, campouts, and retreats.
All residents are expected to pay off any outstanding rent balances in order to move to phase 3.
All residents are expected to have worked steps 1,2, and 3 with a sponsor in order to move into phase 3.
Once transitioned to phase 3 curfew extends to midnight on Monday, Tuesday, Wednesday, Thursday, and Sunday. Curfew is 1a, on Friday and Saturday.
Residents are expected to start working a 4th step with their sponsor.
Residents remain in phase 3 until obtaining 6 months of residency and sobriety/clean time.
Over-night passes are granted to twice a month as long as the pass is conducive to the resident’s recovery.
Once the resident has completed steps 1-5 and have maintained 6 months of recovery/clean time they transition into Graduation.
All graduates get a graduation party! Grads receive a Completion Certificate and a bouquet of flowers in celebration of your many accomplishments. We celebrate you during family dinner and desert.
All Grads are on 1am curfew Monday through Sunday.
Overnight passes are more flexible.
Grads are allowed to work over night jobs.
Grads may be eligible for house management positions after 1 year of sobriety/clean time.
Healing Women Alumni:
Alumni, who have a year clean or more, have the opportunity to sponsor new residents, and give back to their community.
The Healing house for Women hold yearly Alumni events including but not limited to:
Alumni Speaker Meetings
The Annual Clean and Sober Thanksgiving Feast
Fire Pit Get Together
Secret Santa Exchange
Family Dinner Nights and Sleepovers
1. The primary obligation of Owners, Managers, Staff and Volunteers of Certified Residences is to respect the integrity and promote the welfare of the resident, whether the resident is assisted individually or in a community setting. In a community setting, Owners, Managers, Staff and Volunteers of Certified Residences are also responsible for taking reasonable precautions to protect individuals from physical and/or psychological trauma resulting from interaction within the Community
2. FARR Certified Residences shall ensure that in any community setting, staff, volunteers and visiting sponsors, recovery coaches and/or counselors set a norm of confidentiality regarding all community participants’ disclosures
3. FARR Certified Residences ensure that if a resident is or has been in a therapeutic relationship with professional person or entity, staff attempts to make contact with that professional person or entity after obtaining proper releases for the exchange of relevant information from the resident. These contacts or attempts to contact must be documented in the resident record
4. When it has been determined that the Resident’s needs are not being met at the current level of care/support, the Resident will be receiving the necessary assistance with residential placement in the appropriate level of care/ support. When it has been determined that the Resident’s needs are not being met at the current level of care/ support, the Resident will receive the necessary assistance with residential placement in the appropriate level of care/support.
5. Certified Residences should ensure that, if a resident’s condition indicates there is a clear and imminent danger to the resident or others, staff (per Certified Residence policy and procedure) alert first responders to address danger and risk and then apprise Recovery Residence supervisor/manager/administrator; staff should be trained to appreciate any and all imminent harm potential is beyond the scope of the Recovery Residences level of support and must be referred and deferred to professionals
6. Owners, Managers, Staff and Volunteers of Certified Residences refrain from any practice of intimation, bullying or otherwise threatening or discriminatory behavior; relying instead upon the appropriate, consistent and uniform application of written residence rules and consequences
7. No Owners, Managers, Staff and Volunteers of Certified Residences will solicit or accept any commission, fee, or any- thing of monetary value from residents, other related persons, or referral sources, including, but not limited to, the borrowing of money from a resident under any condition or circumstance (see Ethical Conflicts below)
8. Certified Residences ensure that if a resident’s condition deteriorates, i.e. relapse or psychological deterioration, referral and linkage to appropriate interventions will be made.
9. Certified Residences ensure fair and equitable financial policies and procedures pertaining to scholarships and repayment processes, i.e.
a. Scholarships: (Partial or Full) Residents are orientated to the type of scholarship and specifically what is and is not included in the scholarship. Orientation is acknowledged by resident signature and documentation is maintained in the resident file.
b. Repayment Structure: Certified Residences who structure a payment plan for admission and/or ongoing fees should ensure the payment plan is fair and equitable, and the resident is afforded the financial means to personally care for repayment.
c. Fees should be renegotiable if the resident’s financial ability is altered and in no way inhibit the resident from seeking alternative employment which would strengthen their wellbeing.
____ I will go to 12 step meetings. I will get a sponsor. I will get a home group. I will work all 12 steps. I will get phone numbers from other recovering addicts and build a support group.
____ I will remain abstinent from all mood- and mind-altering substances and am willing to take a drug test at any time.
____ I will abide by my curfew.
______ I will pay my rent.
____ I will get a Job that is conducive to recovery.
____ I will not contact any old people who are negative towards my recovery or are using drugs/alcohol.
____ I will maintain boundaries with any unhealthy people in my life and put recovery first.
____ If I am struggling, I will reach out to my support and share in a meeting.
____ I will commit to a minimum of 90 days at The Healing House.
____ I will not move out of The Healing House without a recovery supportive plan that I have discussed with my support group.
____ I will attend all out necessary outside appointments that are conducive to my recovery and assist me with becoming a healthy productive member of society.
____ If applicable I will take my medication as prescribed and assist further care from the appropriate providers.
If a relapse occurs, the resident must immediately pack up their belongings and leave property. Staff will assist with packing if necessary. The resident has a maximum of 2o minutes to pack and transfer.
The Healing House for Women will provide referrals to local nonprofit treatment centers, detoxes, respites, and hospitals. Staff will also provide resident with referrals for alternate housing and the homeless hotline.
The Healing House for Women will notify emergency contact to inform of resident’s condition. If ROI is in place staff will notify all legal and professional providers of resident’s discharge.
It is preferred that the resident allow staff to assist with discharge plans with to ensure a safe transfer. This plan will go in residents file.
The Healing House for Women does not provide transportation for transfers or discharges.
If the resident expresses motivation to return to The Healing House for Women and the staff determines it’s in the best interest of the resident and community to return, they must return with a clean UA.
No resident is allowed to stay at The Healing House for Women immediately after a relapse. No resident will be accepted back into The Healing House more than three times a year.
All fees are non-refundable.
AFTER 72 HOURS FROM DISCHARGE WE RESERVES THE RIGHT TO DISCARD ANY PROPERTY NOT COLLECTED WITHIN IN THIS TIME. MEDICATIONS THAT ARE LEFT BEHIND WILL BE DROPPED OFF TO THE NEAREST HOSPITAL FOR DISPOSAL BY A CRRA AFTER 72 HOURS.
Resident will submit a drug screen upon intake. Residents will randomly drug test and alcohol test a minimum of once a week and maximum three times a week. Residents must sublet a UA if returning from pass, late for curfew, or returning from the hospital/doctor visit.
House Managers will observe residents while completing UA samples. House
Managers will enter bathroom with resident and resident must have one hand holding UA cup while the other hand is in plain sight. Test results are
provided to the resident and logged in resident file.
A copy of test results can be provided upon request.
The Healing house for Women use14 panel UA cups for testing and breathalyzer testing at Drug testing fees for residents are including in move in costs.
If a resident fails a drug test or refuses to comply with testing they are immediately discharged and provided referrals to a higher level of care. Staff will assist with packing residents’ belongings if resident is non-compliant.
• All clients are required to report any unsafe conditions to staff.
• All staff are required to report any unsafe conditions to Owners or Landlord
• All clients and staff are required to maintain a clean and hazard free living space.
• All clients are required to report ALL equipment malfunctions to staff promptly. By
submitting a maintenance request form to staff on site in order to be addressed as soon
as possible. This includes appliances, doors, windows, cable, etc.
• Any alteration of the physical construction of the premises and/or property damage is
not allowed. (Holes in walls, interior decorating, altering entertainment and/or communication devices, disabling smoke alarms etc.)
· All housing mangers are to complete a Safety Checklist once a week every Sunday. Staff is to submit all Maintenance Request Forms to the Lead CRRA.
· The Lead CRRA is to delegate repairs to the appropriate outside contractors and or staff within 48 hours.
THE CONSEQUENCE FOR SUCH BEHAVIOR COULD BE ANY REPAIR/REPLACEMENT COSTS AND/OR DISMISSAL FROM THE PROGRAM AND FORFEITURE OF PREPAID FEES.
All residents should feel safe to report any grievance between themselves and another resident or staff without fear of reprisals.
Policies are to be enforced in a fair and equal manner.
Grievance Forms are located in the common area. Fill out grievance form and submit to Housing Manger to be addressed if you prefer confidentiality. Grievance forms are located in the common area.
A forum for discussing grievances or house issues will be provided at every weekly accountability meeting.
Intimidation or unfair policy enforcement will NOT be tolerated.
It is your right to contact FARR with any grievances.
FARR Contact Information
326 W. Lantana Rd. Unit 1
Lantana, FL 33462
Office :( 561) 299-0405
Fax :( 888) 374-2043
FARR GRIEVANCE POLICY
It is the policy of The Florida Association of Recovery Residences (FARR) to ensure Certified Residences and stakeholders’ grievances are handled respectfully, appropriately, and professionally.
The Formal Grievance Procedure should be used to resolve interpersonal conflict between individuals and to report issues with existing FARR policy that a Certified Residence believes should be examined prior to the next scheduled annual policy review meeting.
The Formal Grievance Procedure should not be used for retribution or personal/agency gain.
The Formal Grievance Procedure includes but is not limited to the investigation, validation, and recommendation of the Ethics Committee as to the standing of the Certified Residence and sanctions and/or disqualification of their certification to the FARR Board, when necessary.
Formal Grievance Procedure
Confidentiality of Proceedings
1. All information, notes, reports, transcripts, and any other documentation of any kind that are generated or received during the course of an ethics investigation, including the ethics committee meetings, and appeal hearings, shall be kept confidential by FARR.
2. The respondent is entitled to a full and complete copy of the following:
1. Compliant; (Subject of compliant / grievance; Identity of complainant / grievant will remain confidential);
2. Investigative summary;
3. Ethics Committee’s Recommendations;
4. FARR Executive Board Recommendations.
3. The complainant is entitled to a full and complete copy of the following:
1. Ethics Committee’s Recommendations;
2. FARR Executive Board Recommendations.
Oversight and Conflict of Interest
1. In all cases, the Chairman of the FARR Ethics Committee will direct ethics investigations under the supervision of the FARR Executive Director;
2. If a member of the Ethics Committee is a party in a grievance or involved in any way, he or she will be excused from the grievance proceedings;
3. If a member of the FARR Executive Board is a party in a grievance or involved in any way, he or she will be excused from the grievance proceedings.
1. Possible sanctions for the violation of the FARR Code of Ethics or Standards include but are not limited to:
1. Written Reprimand: A Written Reprimand with request for Corrective Action and follow-up review;
2. Summary Suspension: Summary Suspension with request for Corrective Action and follow-up review;
4. Denial of Application for Certification with FARR.
2. The Ethics Committee may consider the applicant’s or agencies past history in regard to ethical sanctions and disciplinary actions when determining the appropriate sanctions for the current ethics case.
3. A third offense, confirmed by the Ethics Committee, in a two-year period will automatically result in an immediate summary suspension and sanctions shall include a suspension or revocation of Certification.
The Formal Grievance Process
It’s important to follow the grievance or complaint procedures carefully and to document all pertinent facts, dates and information when filing a report or claim.
Step 1: Filing
A Formal Grievance should be filed within 30 days of when the complaint became aware or suspected the violation of ethics or standards. The Formal Grievance should be documented on the FARR Formal Grievance Form; Verbal grievances will not be acted upon.
Step 2: Submission
The FARR Formal Grievance Form should be submitted to the Executive Director of FARR, or if a perceived conflict exists, to the Chairman of the FARR Ethics Committee;
Step 3: Notification of Receipt
Grievant should be notified by email or telephone within 3 business days of the Executive Director’s receipt of the grievance. The Executive Director of FARR forwards a copy of the Grievance to the Chairman of the FARR Ethics Committee for review and discussion;
Step 4: Investigation
Within 30 days of receipt of the written compliant, the FARR Ethics Committee will complete an objective investigation of the matter and record the findings in writing;
An extension of no more than 30 days may be granted for investigations that take longer than the initial 30-day timeframe. No member of the Ethics Committee or Executive Committee shall intentionally try to stall, prolong, or delay proceedings. The
complainant /grievant and / or respondent may be requested to appear separately in front of the Ethics Committee. Written notice of the time and date will be sent to the grievant at least 10 days prior to the hearing.
Step 5: Presentation to the Board
FARR Ethics Committee presents to the FARR Executive Committee at the next scheduled meeting. The presentation shall include the compliant / grievance; investigation summary including an objective account of everything that transpired to
result in the grievance and as well as anything that have occurred as a result of the grievance, and the recommended action to be taken;
Step 6: Board Decision / Recommendations
FARR Board of Directors will discuss and make a formal recommendation for vote at the next general meeting. A report of the findings, voting results, and corrective actions to be taken will be provided to the grievant via email within 14 business days after the general meeting. The proceedings will be recorded in general meeting minutes to keep official record;
FARR Certified Residences ensure all owners, managers and staff receive an orientation to the FARR’s Code of Ethics and document their agreement to abide by these principles as a condition of employment
This orientation includes confirmation that all owners, managers and staff successfully complete FARR Ethics and FARR Standards training annually. Certified Recovery Residences must ensure each newly hired staff member completes these two mandatory trainings within their first ninety (90) days of employment
Where applicable, the professional staff at each site shall review all pertinent Codes of Ethics annually, and attest in writing to their willingness to abide by the principles
Certified Residences ensure that residents receive an orientation as to their rights and responsibilities upon admission, including their right to receive ethical care. Confirmation of this orientation must be documented in each individual resident’s file
Certified Residences ensure all residents are provided information during their orientation regarding the pro- cess and steps residents may take to report any ethical or standards violations. Confirmation of this orienta- tion must be documented in each individual resident’s file
The website of all Certified Residences must provide a prominently displayed link to the FARR Code of Ethics and the FARR Grievance Form shall also be posted on the Certified Residences website or clearly linked to same on the FARR website within thirty (30) days of issuance of the Certificate of Compliance
FARR Certified Residences should ensure that no retribution, intimidation, or any negative consequences shall occur if a grievance or complaint has been filed
While employed at any Certified Recovery Residence and after such employment ends, confidential infor- mation must never be disclosed except with the resident’s written authorization or as allowed under Federal and/or State law. No employee or volunteer of any FARR Certified Residence may use, or permit others to use, confidential information for the purpose of furthering a private interest or as a means of generating profit. The definition of confidential information is any information that has been entrusted and provided to Recovery Residence management assumed and considered private.
Certified Residences and their employees shall excuse themselves from taking an active part in the recovery and/or treatment plans of relatives, close friends, and/or business acquaintances
Certified Residences and their employees may participate in political activities on their own time and in accord- ance with their individual desires and preferences, but it must be clear at all times that they are doing so as individuals and not as representatives of FARR or their organization unless specifically agreed to by FARR or their Recovery Residence Administrator
Certified Residences and their employees may not offer, pay, solicit, or receive any commission, bonus, rebate, kick-back, or bribe, directly or indirectly, in cash or in-kind, or engage in any split fee arrangement, in any form whatsoever, to induce the referral or in return for the acceptance or acknowledgment of treatment, of patients or patronage to or from a health care provider or health care facility as defined in FS 817.505. licenseable enti- ties must remain compliant with defined by Section 397.321, F.S. and Rule 65D-30, F.A.C.
Certified Residences ensure that former clients are not be hired as an employee at any site unless a significant period of time has elapsed. At a minimum, a six (6) month prohibition period should be clearly stated in the Certified Recovery Residences policy and procedures regarding employment of former clients
Certified Residences ensure all program associates refrain from engaging in any non-therapeutic dual relation- ships for a minimum of 2 (two) years. If a more restrictive time frame is listed in an employee’s professional ethics code, then that time frame shall apply
Certified Residences shall not provide clinical or therapeutic interventions which are licensable under Chapter 65D-30, Florida Administrative Code without a license issued by the Department of Children and Families, Sub- stance Abuse and Mental Health Program Office
RESPONSIBILITY TO COLLEAGUES
Owners, Managers, Staff and Volunteers of Certified Residences having knowledge of unethical practices on the part of another colleague shall report such practices to the Recovery Residence Administrator and/or, as needed, to the colleague’s professional Ethics Board
Owners, Managers, Staff and Volunteers of Certified Residences should not use the workplace for proselytizing religious, political, or economic issues. However, faith-based programs are encouraged to share their personal testimony and experience as a peer with residents who have elected to reside in the faith-based Certified Re- covery Residence
Owners, Managers, Staff and Volunteers of Certified Residences shall not knowingly make marketing claims or create any advertising, or allow for any advertising to be created on their behalf, which contain
A. False or misleading statements or exaggerations;
B. Testimonials that do not really reflect the real opinion of the involved individual;
C. Price claims that are misleading;
D. Promotional offers designed to induce enrollment in exchange for free rent, air travel, grocery cards, gym member-ships and/or other such “freebies”
E. Therapeutic strategies for which licensure and/or counseling certifications are required but not appli- cable at the Certified Recovery Residence.
In case of a medical emergency CALL 911. All other residents who are not involved in emergency must vacate the premises according to the evacuation maps posted in the kitchen area once medical attention arrives. Please provide any information or assistance to medical professionals if required.
In case of fire locate fire extinguisher and/or call 911 and vacate the premises according to the evacuation maps posted in the kitchen area. Fire Extinguishers are located in the kitchen area and computer room.
Evacuation maps are located in the kitchen area, please see maps to locate emergency exits. Residents should gather on the corner of the street SW 64th Ave and SW 25th St.
First Aid Kits are Located in Housing Managers rooms. Please notify your housing manager if you need minor first aid assistance. Seek Emergency Medical Attention if injuries are more severe. If a client is involved in an emergency situation and is unable to contact their emergency contact, staff will make contact.
In case of an overdose, if a house Manager is present, follow their direction. If not, the procedure is as follows: Narcan is located in living room nightstand, computer room bookshelf, above washer/dryer, and on top of refrigerator. Administer Narcan immediately and call 911. Continue to administer Narcan and follow operators’ instructions. Redirect all other residents to gather on the corner of the street SW 64th Ave and SW 25th St. Notify owners of situation.
Narcan Training is held every Sunday.
In case of a Hurricane, The Healing House will meet all residents’ basic needs. Water, food, batteries, and candles will be provided. A generator will be provided, and all windows/doors will be safely secured. Staff will provide all residents information for local shelters and resources if the resident does not want to stay on property. Residents are allowed to go elsewhere if more comfortable. Prior to Hurricane residents must submit a hurricane plan to staff.
Behaving in any of the following ways will without exception result in the immediate termination of residency at The Healing House for Women.
· Being under the influence of drugs (including Buprenorphine (Suboxone)* or alcohol.
· Being in possession of drugs, drug paraphernalia or alcohol.
· Testing positive for drugs and/or alcohol.
· Abusing OTC or prescription medication/addictive substances.
· Refusing to submit a U/A or a breathalyzer test when asked.
· Violence in any way towards HH, clients or the neighbors.
· Being in possession of any type of weapon or firearm.
· Vandalizing or stealing any HH and/or any neighbors’ property.
· Residents being admitted must report ALL medications that they are taking on the application form.
· Residents must inform staff of any changes to their medications. Any changes will be logged in the resident’s file.
· Take precaution when handling doctor prescribed medication. If a resident is taking prescription medication for a medical condition or illness, it is that residents’ responsibility to be accountable for those medications.
· All medications required that the medications be stored in a concealed manner. Medication found in bags or in bottles with no prescription to that resident are considered contraband.
· ALL PILL BOTTLES MUST NEVER BE LEFT OUT IN PLAIN VIEW SIGHT.
· The Healing House will not hold medications or handle any tenant’s med distribution.
· Controlled substances, prescribed or not, are not allowed in The Healing House.
· An OTC medication with alcohol, DXM, CCC, or other addictive components is not allowed.
· Staff IS allowed to ask any resident at any time to count their medication in front of staff if staff is suspicious of abuse.
· Residents are not allowed to share medications.
AFTER 72 HOURS FROM DISCHARGE WE RESERVES THE RIGHT TO DISCARD ANY PROPERTY NOT COLLECTED WITHIN IN THIS TIME. MEDICATIONS THAT ARE LEFT BEHIND WILL BE DROPPED OFF TO THE NEAREST HOSPITAL FOR DISPOSAL BY A CRRA AFTER 72 HOURS.
• Residents belongings and vehicle are fully searched by a house manager, prior to bed assignment, for any contraband. I.e., drugs, alcohol, weapons, unreported medication.
· All bedrooms, bathrooms, kitchens etc. are subject to be searched at any time. Staff has the right to search that their discretion.
· RANDOM ROOM AND VEHICLE SEARCHES WILL OCCURE randomly.
· Hazardous items include but are not limited to abusive substances, medication that has not been checked in, weapons, candles, stolen items, drug tests, paraphilia, etc.
· Finding contraband could result in a loss of privileges or immediate discharge for each client assigned to that room.
RESIDENTS AND STAFF UNDERSTAND AND AGREE THE HEALING. HOUSE FOR WOMEN STAFF RESERVES THE RIGHT TO SEARCH PERSONAL SPACES AND PROPERTY ANYTIME A SAFETY CONCERN ARISES.
· Refer to ZERO TOLERANCE POLICY
To fulfill the The Healing House Mission Statement, it is imperative that every resident is considerate to our neighbors. Any personal conduct that negatively affects our relationships with neighbors and the surrounding community will not be tolerated.
Residents will only park in designated parking areas on HEALING HOUSE property. Residents must never block neighbor’s driveways, garbage cans or mailboxes.
Quiet time occurs between 10pm and 9am.
There is no loud music allowed, screaming, yelling, or diragatory language allowed,
Residents are not to have relationships with neighbors beyond a brief greeting. Neighbors are not allowed on property.
Residents will only smoke in designated areas and will not throw cigarettes in neighbor’s yards. Designated smoking area is located on the back porch only. Residents will not loiter on neighbor’s property. Residents will be respectful and keep noise at minimum.
· Refer to ZERO TOLERANCE POLICY
House Managers will complete Orientation with resident immediately upon move in. House Managers will go over resident intake packet, give resident a tour, provide resident with a laundry hamper, bed linens, pillow, towel, wash cloth, shower caddy, a roll of toilet paper, and laundry soap. For indigent residents, House Managers will provide toiletries, clothing, and food. All clothing must be washed after intake. All client’s belongings must be unpacked within their first 24 hours of moving in.
· Abstain from the use of drugs and alcohol for your entire stay. Controlled or addictive substances are not allowed. This can include prescriptions, over the counter medication, or legal and illegal substances. _____
· Drug seeking behavior will not be tolerated. ____
· Submit a drug test and/or a breathalyzer whenever asked by staff. Failing or refusal to submit a drug/alcohol test will lead to immediate discharge. When asked to drug test, if the resident is unable to provide a urine sample, the resident must sit at the dining room table and drink water until able to do so. If this time limit exceeds 20 minutes, the resident will be discharged. _____
· All residents must be fully clothed at all times while in common areas and/or around other residents. All residents must wear under garments while in the living area. Sleeping nude is prohibited. All residents must sleep in appropriate attire. Residents are responsibly for personal grooming and appearance. All residents must bathe daily and maintain person hygiene ______
· Remain employed or be receiving financial assistance due to retirement, disability, or full-time school enrollment. If receiving financial assistance due to retirement or disability, be actively involved in volunteer work. Residents are encouraged to pay their own rent and maintain their own responsibilities. _____
· All residents who are unemployed must be out of the house on M-F between 10am and 2pm seeking employment or a volunteer commitment. ______
· PAY RENT ON TIME EVER WEEK IN FULL. Rent is due on Friday by 10pm. If rent is late, a fee of $10 will be charged daily or could lead to immediate discharge. _____
· Some types of employment are not conducive to recovery and will not be allowed.
This includes, but is not limited to, bars, alcohol sales, Strip clubs, casinos, phone rooms, smoke shops, commission-based jobs, and grave yard shift. Residents are responsible for ensuring their personal and employment schedules, adhere to the curfew policy, house meeting schedule, and their personal treatment plan with outside providers. NO JOBS BEFORE 5:00 AM and after 1:30am. Residents must provide their updated work schedule to House Manger. _____
· Residents are not to lend vehicles to other clients. Residents are not to drive any vehicle that is not registered and insured. Residents are not to drive any vehicle without a valid driver’s license. Residents cannot leave/abandon vehicles on property. If derelict vehicles are left on property they will be promptly removed/towed at the owner’s expense. _____
· Attend the MANDATORY WEEKLY house meeting every Tuesday at 7pm. _____
· Participate in Weekly Deep Clean Day every Sunday. ______
· Help to maintain the property by performing assigned chores. This responsibility
Is mandatory for all Residents in this program. Daily chores must be completed by 10:00 PM, manager inspection, and those chores delegated daily are to be performed in the allotted time frames. If chore is not completed and $10 chore fine will be due the same night. Continued and/or consistent noncompliance with this policy will lead to immediate discharge from the premises. Any chore assigned to a client is the assigned Residents sole responsibility and it is not permitted to pay another member to perform duties. _____
· Keep a clean, safe and orderly living environment. Assigned living quarters must be kept clean and organized at all times. _____
· The residents are not to make any changes to living quarters or property without permission. Any alteration of the physical construction of the premises and/or property damage (Holes in walls, interior decorating, altering entertainment and/or communication devices, disabling smoke alarms etc.) is not allowed. The consequence for such behavior could be any repair or replacement costs or dismissal from the program and or forfeit of prepaid program fees. _____
· Bedrooms: Keep bed neatly made, clothes washed, hung up and put away, dresser tops uncluttered, garbage emptied, and floors swept and/or vacuumed. Change and wash linens EVERY SUNDAY. No food allowed in any bedroom. Food is to be eaten in the kitchen or in the 2 dining room areas. _____
· Bathrooms: Clean and straighten up properly after use. Hang towels neatly on towel racks. Other than towels, no personal items are to be left in bathrooms. _____
· Kitchens: Counter tops must be kept free of clutter and wiped clean. Absolutely no dishes of any kind (plates, glasses, cups, silverware etc.) are to be left in the sink at any time. Clean up and put dishes away immediately after cooking meals. _____
· BURNING CANDLES, INCENSE AND/OR ANYTHING else that could pose a fire risk to property is strictly prohibited could result in expulsion from the program. _____
· Smoking is not permitted inside any HH home. Smoking is to be done on the back porch in designated smoking areas only and dispose of cigarette butts in the ashtrays provided. _____
· Treat the other residents and staff with dignity and respect at all times. This includes not taking any food or property belonging to other residents and staff without their permission. No stealing. _____
· Violence and abuse of any kind will not be tolerated and will lead to immediate discharge. This includes bullying, verbal abuse, physical abuse, and violent threats of any kind. The Healing House for Women will press charges for any physical acts of violence on property. ______
· Residents with cell phones must give the resident manager their cell number. _____
· All residents must sign up to GroupMe application and participate in our community group chat. All residents are responsible for responding to required community information on the GroupMe platform within the same 24 hours of the messages posted. All clients must check GroupMe on a daily basis. All clients must participate in “Group Me” group chat to ensure communication and serve as platform to express cares and concerns. _____
· Staff will NOT hold medications or handle any clients med distribution. Staff IS
allowed to ask any resident at any time to count their medication in front of staff if staff is suspicious of abuse. Take precaution when handling doctor prescribed medication. If a resident is taking prescription medication for a medical condition or illness, it is that residents’ responsibility to be accountable for those medications, to store them in a concealed manner and not leave the bottles or pills out in plain view. _____
· No sexual relations with other clients in the program will be tolerated. _____
· The opposite sex or romantic partners are not permitted on property without permission. _____
· Turn all the lights and appliances off when leaving any room. Do not tamper with the air conditioning unit. _____
· Be responsible and follow through on applying for, making appointments, and
attending appointments for any available and relevant social services, medical services, and or therapeutic services. (bus passes, food stamps, self-care, counseling etc.). _____
· Each resident is required to work a personal program of recovery to help build a strong foundation in recovery and a strong network in the recovery community. This means you must have a sponsor, start working the 12 steps, and home group within your first 2 weeks of stay. The sponsor must have a minimum of one-year continuous recovery. _____
· Attend a minimum of one 12-step meeting (AA, NA, CA, OA, Al-Anon etc.) per day until employment has been secured. After employment is secured, attend a minimum of 3 12- step meetings a week. Everyone must sign a weekly meeting sheet. _____
· Provide a detailed report of your meeting attendance and daily activities to house manger if requested. _____
· Obtain the literature for the 12-step fellowship(s) you attend. (AA Big Book, NA Basic Text etc.). _____
· Adhere to the program’s curfew policy. Every resident is on 8pm curfew for their first week and then is on 9pm curfew until they become employed. After employment is secured curfew is 10pm on weekdays and 11pm on weekends. Once a resident has obtained a sponsor, home group, and is paying their rent, their curfew is adjusted to 11pm on weekdays and 12pm on weekends. Consequences may include additional chores, loss of privileges or possible dismissal from the program. _____
· Overnight passes are not issued during the first 30 days in the program. Residents in good standing, that have met their requirements and responsibilities, may be eligible for an overnight pass. An overnight request form must be submitted to the house manager (a minimum of) 48 hours in advance of the request date. All fees must be paid, and chores must be done prior to leaving on the overnight pass. The resident should expect to be drug tested upon returning from an overnight stay. _____
· Lending or borrowing money between staff or residents is not permitted. ____
· Quiet time takes place at 10pm every night. This means the television is at volume 20, phone conversations need to be taken out back towards the fire pit, no music, no loud noises, etc. TV must be off by 1am. ___
· When out back a nighttime, all clients must have the back lights turned on. _____
· None is to check the mailbox; the house manager will distribute mail by the end of the night. ____
· No one is allowed in another client’s room. _____
· Staff must respect neighbors, please see good neighbor policy _____
VIOLATIONS OF THESE RULES AND GUIDELINES MAY RESULT IN LOSS OF PRIVILEGES OR DISCHARGE.
OUR GUIDELINES AND POLICIES ARE STRUCTURED TO PROMOTE SAFETY AND ACCOUNTABILITY. RESIDENTS ARE EXPECTED TO CONDUCT THEMSELVES IN A MANNER THAT IS IN ACCORDANCE HH MISSION STATEMENT. FINES MUST BE PAID PROMPTLY (WITHIN 24 HOURS) OR ADDITIONAL CONSEQUENCES MAY BE ADMINISTERED
ALL RESIDENTS WILL BE PROVIDED A SIGNED COPY OF HH HANDBOOK UPON REQUEST. THE HANDBOOK IS ALSO POSTED INT KITCHEN AREA.
This agreement, on the date of ______________ by and between The Healing House and
_______________________________________________ hereinafter referred to as resident, is as follows:
1. TERM: That the resident agrees to reside at this place of residence for no less than 3 months.
2. TIMELINESS OF PAYMENT: Resident hereby agrees to pay rent, in advance, on a weekly basis, from the inception of this agreement, weekly, by Friday at 11pm until the tenant’s commitment is completed.
3. RENT: The amount of weekly rent shall be $170.00.
4. MOVE IN DEPOSIT: Resident shall pay 1 weeks rent and an admin fee of 350 upon moving into the house to ensure the faithful performance of the terms and conditions of this weekly agreement.
5. LATE PAYMENT: If rent is past due more than 1 week and you are employed, you will be evicted.
6. CONDITION OF THE PREMISES: Tenant acknowledges that she has examined the house and that it is in good order, repair, and in a clean and livable condition.
7. MAINTENANCE AND REPAIR: Resident shall keep and maintain the house in a reasonably safe, serviceable, clean, and presentable condition. This includes, but is not limited to, notifying the housing manager of any and all damages and repairs that are needed, keeping his room and house clean and neat, disposing of waste/garbage in a safe and clean manner, and not engaging in any conduct or activity that would cause damage to the house.
8. ANIMALS: Resident shall keep no domestic or other animals in or about the house.
9. RIGHT OF INSPECTION: Landlord and House manager retains the right of inspection and the right to retain a key to the house.
10. SERVICES PROVIDED: We shall provide the following services/property to the tenant: comfortable enjoyment of the property, electric, water, washer, dryer, Wi-Fi, toilet paper, cleaning products, and bedding.
11. HOUSE RULES: Resident hereby agrees to adhere and abide by the HOUSE RULES AND GUIDELINES, which are attached hereto and incorporated herein, as part of this lease agreement.
12. TERMINATION: We reserve the right to terminate this leases agreement with or without cause, and tenant hereby forfeit’s the administrative fee if the tenant uses drugs or alcohol, fails to submit to a urine screen, engages in or threatens violence, is caught stealing, or violates the HOUSE RULES AND GUIDELINES.
13. DEFAULT: Resident shall be in default of this agreement if tenant fails to fulfill any lease obligation, house rules, or term by which the tenant is bound.
16. DESTRUCTION OF THE PREMISES: Resident shall be solely responsible for the cost to repair any and all damage caused by the tenant or due to the tenant’s negligente.
17. PERSONAL PROPERTY: All personal property brought or placed into the house shall be the sole responsibility of the tenant, and the house is not liable to the tenant or anyone else for damage, loss, or abandonment thereof. We shall not be responsible for property left on the premises.
18. END OF THE LEASE CLEANING: Resident is responsible to clean the property in a manner consistent with the condition the property was in at the inception of this lease agreement. Failure to do so shall result in complete forfeiture of the administrative fee.
• The client must submit a one week’s notice to a managing member prior to leaving The Healing House. IT IS RECOMMENDED THAT THE RESIDENT HAVE A RELAPSE PREVENTION PLAN INCORPERATED IN HER DISCHARGE PLAN. Residents will process plan in house meeting before discharge. A copy of plan will go in residents file.
• THE CLIENT MUST CLEAN AND READY HER LIVING SPACE FOR THE NEXT RESIDENT. STAFF IS RESPONSIBLE FOR COLLECTING BEDDING AND CHECKING FOR CLEANLINESS.
We as staff have the right to discharge anyone, we see fit if they are a negative contribution to the community. By signing this agreement, you are agreeing to leave the property and never returning if we instruct you to do so. Staff is never allowed to discharge anyone without communicating with owners first, unless the resident has relapsed. All residents who are discharged unsuccessfully must be provided with a list of referrals specific to their individual situation.
If a resident does not come home. Staff will pack their belongs, label belongings with first name and last initial, and store in shed. Staff will attempt to contact resident and if no response, staff will contact their emergency contact and the resident is considered an elopement.
If a resident relapse The Healing House for Women will notify emergency contact to inform of resident’s condition. If ROI is in place staff will notify all legal and professional providers of resident’s discharge.
Staff will place note in residents file describing residents discharge. Discharge Summary will include drug test result, referrals provided, emergency contacts notified, and reported transfer.
Staff doesn’t not provide transportation for transfers or discharges. All fees are non-refundable.
No resident is allowed to stay at The Healing House for Women immediately after a relapse. No resident will be accepting back into The Healing House more than three times a year.
All fees are non-refundable. AFTER 72 HOURS FROM DISCHARGE WE RESERVES THE RIGHT TO DISCARD ANY PROPERTY NOT COLLECTED WITHIN IN THIS TIME. MEDICATIONS THAT ARE LEFT BEHIND WILL BE DROPPED OFF TO THE NEAREST HOSPITAL FOR DISPOSAL BY A CRRA AFTER 72 HOURS.
• Staff will contact successful and unsuccessful discharges monthly to provide support if wanted by resident. Staff will invite previous residents to holiday and recovery supportive events throughout the year.
· Refer to ZERO TOLERANCE POLICY
Henderson Mental Health Center
4740 N. State Road 7, Building C #201 Fort Lauderdale, FL 33319
Jubilee Center of South Broward- Food, Identification, counseling, legal for homeless
2020 Scott St Hollywood Florida
Pride Center- Free HIV testing, Support Groups, 12 step Meetings
2040 N. Dixie Hwy Wilton Manors FL 33305
Broward County 2-1-1 Hotline
Simply dial 2-1-1 for assistance. It's available 24 hours a day, 7 days a week, and you'll be directed to the nearest emergency food or social service agency in your area.
Florida Department of Children and Families (DCF) Food Stamps
CareerSource Broward- Employment Assistance
North Center - 2301 West Sample Road, Building 4, Suite 7-A, Pompano 954-969-3541
Central Center - 2610 West Oakland Park Blvd., Fort Lauderdale 954-677-5555
South Center - 7550 Davie Road Extension, Hollywood, FL 954-967-1010
For more information (toll free): 1-866-FLA-2345 or 1-866-352-2345
Vocational Rehabilitation Division
7550 Davie Road Extension (954) 893-5093
Vocational Rehabilitation Division
1400 W Commercial Blvd #115 (954) 202-3850
Vocational Rehabilitation Division
2550 W Oakland Park Blvd (954) 677-5645
Social Security Office
For more information (toll free): 1-800-772-1213 TTY: 1-800-325-0778
Social Security Office
Suite 100, 3201 West Commercial Boulevard, Fort Lauderdale, FL 33309
Social Security Office
Suite 100, 8501 West Sunrise Boulevard, Plantation, FL 33322
Social Security Office
2nd Floor, 500 North Hiatus Road, Pembroke Pines, FL 33026
Florida Department of Motor Vehicles
Customer Service Center: 850-617-2000 or Automated information: 850-617-2000
3718-3 W. Oakland Park Blvd. Lauderdale Lakes, FL 33311
8001 Pembroke Road Pembroke Pines, FL 33025
1160 N. University Drive Coral Springs, FL 33071
1113 N. Federal Highway Ft. Lauderdale, FL 3330
3387 Sheridan St. Hollywood, FL 33021
Broward County Transit
Provides information on bus fares, routes maps, fares and passes.
Customer Service Center
12 step House:
205 SW 23rd St. Ft Lauderdale FL 33315 954-523-4984
4425 Hollywood Blvd Hollywood FL 33021 954-967-4722
West Broward Club:
5625 S. University Drive, Davie FL 33328 954-434-1600
Trackside/Sober Today Club:
1633 S21st Ave Hollywood FL 954-923-2338 or 305-206-5216
4525 B Pine Island Rd Sunrise Florida 954-245-6764
2040 North Dixie Hwy Wilton Manors F l 33305 954-463-9005
1231 East Las Olas Blvd Ft Lauderdale FL 33304
7331 Davie Rd Extension Hollywood FL 33024 954-430-3514
Serenity by the Sea:
3561 NW 9th Ave, Oakland Park FL 33309 786-355-3581
General Information: 954-602-4000
To Report a Non-Emergency: 954-764-4357
Miramar Helpline: 954-602-HELP (954-602-4357)
City of Miramar Fire-Rescue 954-602-4801
Suicide Prevention Lifeline 1-800-273-8255
11765 City Hall Promenade
Miramar, FL 33025
2811 SW 186 Avenue
Miramar, FL 33029
11765 City Hall Promenade
Miramar, FL 33025
3501 Johnson Street
Hollywood, FL 33021
7800 Sheridan Street
Pembroke Pines, FL 33024
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